OneTrust Helpline & Case Management
Executive summary
Encouraging individuals to speak up about the ethical issues in your organization requires a trusted solution that safeguards their rights and allows compliance teams to conduct effective follow-up investigations.
The challenges and state of workplace ethics
Helpline & Case Manager Enterprise provides organizations with a sophisticated, feature-rich solution to facilitate anonymous whistleblower reporting, triage, and case management — plus the industry’s most advanced data and analytics
EU Whistleblower Directive
How OneTrust can help
• Disclosures Management
Best-in-class intake and call center operations
• Helpline & Case Mgmt
Remove barriers for employees, third parties, and partners with tools that enable communication without penalty or fear of retaliation. A transparent helpline with anonymity options creates a safe space for whistleblowers to ask for guidance, raise concerns, flag ethical risks, and more.
• Intake & Call Center • Case Management
• Data & Analytics
• Third-Party Due Diligence
Efficient, intuitive case management workflows
Why OneTrust?
A centralized case management solution maximizes two-way communication with automated email alerts for reporters and direct lines of communication between investigators, compliance management teams, and reporters.
Data and analytics through insights, benchmarking, and employee scorecard Our approach to intake and case management means data can be combined into reports holistically and effectively. Through insights PowerBI dashboards that drill into the ‘why’ and the ‘what,’ teams can understand trends and begin to act more proactively with their ethics and compliance programs.
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